Volunteers and COVID-19

The following resources can help you to ensure the safety of your volunteers and your community.

Our resources and information on COVID-19 are gathered from recognized sources and we are following DHHS guidelines.

It is important to note that the information on this page is offered through many separate organisations. If you have serious or potentially serious legal or health concerns, please contact the relevant authorities.

All organisations in Victoria are now required to report COVID-19 positive cases to WorkSafe Victoria.

Instructions on how to report a positive COVID-19 case

Restrictions to movement are affecting volunteering.

Keep up to date with current restrictions and how they affect your Volunteering activity:

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You may also want to plan ahead for how you will safely bring back volunteers under restrictions:

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  • Volunteers must not volunteer if they are experiencing symptoms.
  • Employers must notify WorkSafe Victoria if an employee or volunteer receives a positive COVID-19 diagnosis.
  • Conduct a Risk Assessment for the Volunteering Role
  • Conduct background checks and safety protocols
  • Ensure you have up to date volunteer and public liability insurance

Follow DHHS and official health guidelines


Workers and volunteers must not attend their workplace or place of volunteering if they are unwell.

If you have symptoms of COVID-19 you should get tested and isolate at home until you receive your results.

Symptoms to watch out for:

  • Fever
  • Aching body or limbs
  • Headache
  • Cough and/or shortness of breath
  • Loss of sense of smell or taste

You should also get tested if you have come into contact with a known positive case, or have recently returned from overseas.

Free online training from the Victorian Government Department of Health and Human Services for infection control.

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Create a COVID-Safe Plan for your workplace and volunteers. More information is available through Business Victoria:


The folks at Our Community have developed a comprehensive free guide to making your Not-For-Profit a COVID-Safe workplace. Volunteer Central Vic recommends that all Volunteer-Involving Organisations, Not-For-Profits, Community Groups, Clubs and Associations read the guide and discuss at Board or Committee level, particularly when planning your volunteer engagement.


State Peak Volunteering Victoria has developed an extensive set of resources and information for Volunteers and Volunteer Managers and COVID. Browse their COVID-19 Actions online:

COVID-19 Actions

Volunteers in Victoria are eligible for a government-provided COVID-19 Worker Support payment if they test positive for COVID-19 and have to isolate at home.

For more information, visit DHHS:

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